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CISCO003

Cisco CCNA Voice Course

99.0000 2023-12-30 CISCO003 99.0000
100 100 100 0 The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. https://mytrainingacademy.org.uk/pub/media/catalog/product/2/4/24_2.jpg
  • Price

    £99.00 including VAT (was £195.00)

    Offer ends 31 May 2022

    Save £96.00
  • Course Type Online Course
  • Course Duration 35 Hours
  • Course Access 12 Months
  • Awarded By Cisco
  • Student Discount Card All students enrolled on this course are entitled to apply for a XO student discount card.
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CISCO003
The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
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Course Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

The CCNA Voice Certification assesses skills and knowledge related to the Cisco Unified Communications Manager 8.0 (CUCM) 8.0. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organisations such as companies with less than 2,000 employees

The CCNA Voice certification is earned by passing the 640-461 ICOMM V8.0 (Introducing Cisco Voice and Unified Communications Administration)

The course has been designed to give you real-world knowledge that you can put to use from day one. It's highly flexible, so you can set your own timetable and study at your own pace. You can start learning right away with an initial payment of £21.67 by using our 9 month interest-free payment plan.

We train our students to the very best standards, offering expert instructor-led training via our state of the art eLearning platform.

Who is this course for?

This course is ideal for individuals with a valid CCNA or any Cisco CCIE certification.

By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is ideal for those with tight schedules as our online courses give you 12 months unlimited access to all the course materials, so you can study at a pace that suits you. Allowing you to easily resume your studies whenever you have the time. All you need is internet connection to study, so you can study from the comfort of your home or any environment that suits you.

Course Assessment Process

You'll sit an exam at a local test centre. We provide interactive quizzes after each module and a mock exam at the end of your course to ensure you're fully prepared for the real thing. Once you've passed with at least 80%, you'll be able to book your exam as a private candidate.

Exam Code:

  • 640-461

To make life easier, we can help you find an appropriate exam centre and give you all the information you need to secure your place. You can use the Pearson Vue Test Locator to find test centre locations near you.

Please note that the Cisco exam fees aren’t included in the course price. To find the latest exam prices, visit:

Once you’re fully prepared and ready to sit your exam, all you’ll have to do is purchase your exam voucher and schedule your exam at a test centre near you. For more information on how to schedule your exams, please visit our exams and testing page.

Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!

Requirements

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Course Media
Career Path

We've put together a list of relevant job titles you can apply for after achieving the CCNA Voice certification (note that some careers may require further study, training and/or work experience):

  • Voice Technologies Administrator
  • Voice Engineer
  • Voice Manager

In these roles, the average salary you can earn is £45,000.00 per year (source: itjobswatch.co.uk, UK Only).


IT Jobs Watch provides a unique perspective on today's information technology job market. Their aim is to present a concise and accurate map of the prevailing UK IT job market conditions.

Career Advice

Once you have achieved your certification, you'll have full access to our recruitment package for a wide range of information and advice - including:

  • How to put together a killer CV, Covering Letters and Thank You emails.
  • How to gain relevant work experience.
  • How to prepare for interviews.
  • How to understand Job adverts.
  • How to choose the right recruitment agency.
  • How to look for work on LinkedIn.
  • Information on dealing with redundancy.

Our careers advice section is available for you to see now. For more information about our career advice services, contact us on 0808 175 1269 to speak with one of our friendly course advisors today.

Career Development

Getting a Cisco certification will always help you stand out from the crowd, now and in the future – whether you’re just starting out, developing your career, or changing direction entirely.


Research by e-Skills UK has shown that IT and telecommunications now employs 1 in 20 of the UK workforce. It also suggests the digital sector will need nearly 300,000 new recruits by 2020 to meet the demand for skills in this area.

Course Outline
Course Syllabus

640-461: Cisco Voice Certification: ICOMM 8

Section 1 - Program Introduction
  • Cisco Unified Communications v8
  • VOIP Concept
  • CUC Manager
  • Section Summary
Section 2 - Voice Essentials
  • VOIP Overview
  • Section Summary
Section 3 - Planning Considerations

  • Operating System Interaction
  • Licensing Discussion
  • Basic Configuration Process
  • Section Summary
Section 4 - User Administration

  • User Privileges
  • LDAP-Demo Introduction
  • Managing Users
  • Section Summary
Section 5 - Basic Features
  • Cisco IP Phone Overview
  • Phone System Configuration
  • Class of Control
  • Partitions
  • Partitions and Calling Search Spaces
  • Media Gateway Control Protocol
  • Media Gateway Control
  • CME Web
  • Section Summary
Section 6 - Media Resources
  • Conferencing
  • Conferencing, Ad Hoc and Meet Me
  • Configuring Router Resources
  • Music on Hold
  • Music on Hold
  • Media Resource Management
  • Section Summary
Section 7 - Tools and Plug-ins
  • Tools Overview
  • CUCM Tools
  • Section Summary
Section 8 - Troubleshooting
  • Voice Discussion
  • Flowchart and Key Points
  • Section Summary
  • Certification
  • Program Summary
  • Lab Guide - Introduction
  • Unity Voice Mail System
  • Auto Quality of Service
  • Phone Demonstration
  • Course Summary
Training Features
  • feature
    EXPERT INSTRUCTOR-LED TRAINING

    We only use the industry’s finest instructors to develop our courses. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.

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    QUIZZES & EXAM SIMULATORS

    Our custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. Our Courses also include practice exams designed to replicate and mirror the environment in the testing centre. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.

  • feature
    VISUAL DEMONSTRATIONS & MULTIMEDIA PRESENTATIONS

    Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Our Courseware always focuses on real world scenarios and skill-set development.

  • feature
    NAVIGATION & CONTROLS

    Our self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.

  • feature
    SOCIAL LEARNING & NETWORKING

    We Have designed a world class Learning Management System (LMS). This system allows you to interact and collaborate with other students, form study groups, engage in discussions in our NOW@ Forums, rate and “like” different courses and stay up to date with all the latest industry knowledge through our forums, student contributions and announcement features. This LMS is unmatched in the industry and makes learning fun and enjoyable.

  • feature
    FLASH CARDS & EDUCATIONAL GAMES

    Our Courseware knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high.

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    12 MONTHS UNLIMITED ACCESS

    Each student will have 12 months unlimited access to allow you to have access to the training anytime 24/7.

EBooks and Practice Labs

Need Practical Experience?

As a bolt-on option, we offer Practice Labs as it provides users with an online lab platform to develop their practical skills in IT technologies such as CompTIA, Microsoft, Cisco and VMWare.


In addition to the hardware you require, you also gain access to high quality practical exercises covering exam topics to help you to maximize your study time and increase your results. Practice Labs are highly effective and offer a cheaper alternative to setting up your own test environment.


You will gain unlimited access to the Practice Labs for 12 months- helping you to consolidate your learning and prepare you for work.

Gain access to our E-Book's Library

This bolt-on option will provide you with a wealth of research and reference material to help you make the most of your studies. Our e-book's library will serve as a great addition to your course material and provide massive savings in comparison to the cost of buying additional study books to support your learning.


For more information about our career advice services, contact us on 0808 175 1269 to speak with one of our friendly course advisors today.

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£195.00 £99.00

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Was £195.00 (Offer ends 31/05/2022)
Cisco CCNA Voice Course
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