
Conflict Resolution Online Course
-
Price
£14.99 including VAT (was £195.00)
Save £180.01
Offer ends 31 May 2022 - Course Type E-Learning
- Course Duration 3 Hours
- Course Access 12 Months
- Awarded By The CPD Group
- Student Discount Card All students enrolled on this course are entitled to apply for a XO student discount card.



Conflict Resolution course
today!This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict. You will also gain an understanding of what help is available to effectively and safely support you in trying to resolve conflicts.
On completion of this course the learner will be able to:
- Explain the purpose of a Conflict Resolution Procedure.
- Understand Conflict Resolution Procedures.
- Identify the key roles in Conflict Resolution Procedures.
- Understand an employee's right of appeal.
Exams and Accreditation Features:
- This course is accredited by The CPD Group
- Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
- An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.
Format
The Conflict Resolution course is accessed through a dedicated learner portal. Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace. The course is divided into simple sections with a short quiz at the end of each to test your knowledge. Once you have progressed through each of the course sections you can complete an end of course quiz which consists of multiple choice questions based on the material that you have studied. Once you have passed the course you can download your course certificate in PDF from your learner area. If you don't pass the course first time, don't worry, you can resist the test as many times as required.
Duration and Time Limit
The Conflict Resolution training takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages.
Certificate
After passing the Conflict Resolution course you can immediately download your certificte in PDF format, which is fully accredited by The CPD Group.
Benefits
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success.
- Study online from anywhere.
- Study at your own pace.
- Download and print your accredited CPD certificate on successful completion.
Learn with confidence
the best Conflict Resolution course online
with My Training Academy today.To get started, please select the number of users you require and add the course to your shopping basket by selecting 'Add to Basket'. You will then be able to make payment using most credit and debit cards or a PayPal account.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 0808 175 1269 to make an enquiry.
Exams and Accreditation Features:
- This course is accredited by The CPD Group
- Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
- An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours
- All evidence of learning and certification will remain on our system for your future reference.
Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.
The Conflict Resolution course is organized into the following modules:
- Module 1: Explain the purpose of a Conflict Resolution Procedure.
- Module 2: Understand Conflict Resolution Procedures.
- Module 3: Identify the key roles in Conflict Resolution Procedures.
- Module 4: Understand an employee's right of appeal.
We are one of the leading training providers offering CPD Accredited and Certificated online training courses following the Qualifications and Credit Framework (QCF).
- An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.
- The courses are responsive meaning they can be accessed on a PC, Laptop, Desktop, Mobile or tablet.
- The course will count towards CPD hours for the process of revalidation for midwives and nurses.
- The online nature of the courses means that they are cheaper, but do not compromise the quality.
- We take pride in our customer service, offering dedicated Tutor Support via email, online messenger and telephone.
- The test will be multiple choice. You can retake the test at no extra cost to improve your grade.
- The learning can be viewed after the test for future reference.
- The courses come complete with both online “class room” style training and downloadable documentation to aid your learning.
- You have 12 months in which to complete the course.
- All evidence of learning and certification will remain on our system for your future reference.
- You are able to access training courses on a desktop, laptop, tablet or mobile device.
- The module can be used as Induction, Awareness, Refresher and Foundation Training.
- The course will assist in remaining compliant, getting a job, starting a career or to expand on your current learning and development.
We make it our absolute mission to give you the training you need and the service you deserve. Hear what our students say about us...



Learn now, Pay later
We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.
It’s a safe and simple way to get the stuff you want, when you want it.
A new way to pay
3 Easy Payments
on baskets between £35 and £1,000
- Pay in 3 equal payments every 30 days
- No fees, interest or credit agreement.
- Instant credit approval at checkout
- Safe and secure - you're covered through Klarna's Buyer Protection Policy.
- Easily manage payments online or through the Klarna app.
HOW TO GET STARTED?
- Add your course to basket and proceed to checkout.
- Ensure you have sufficient funds available in your card to cover the first payment.
- Select “Klarna” as your payment method and place your order.
- Your order will be dispatched as normal and the two remaining payments will be taken at 30 and 60 days.
- Klarna will send you an email confirmation and reminders when it’s time to pay.
Spread the cost up to 4 years*
on baskets over £250
- Spread the cost from 6 months up to 4 years – you choose the term
- 0% interest on terms of 6-36 months
- 9.99% interest on terms of 48 months
Representative example without 0% or 9.99% offers: Representative 18.9% APR (variable) Purchase interest rate 18.9% p.a. (variable) Assumed credit limit £1,200
See how it works
Select an amount
Choose how you want to pay
Summary
Or return your purchase within 14 days for free.
FAQs
- General
- Buy now, pay in 30 days
- 3 easy payments
- Spread the cost
Look for Klarna
at checkout

*Credit offered subject to financial circumstances. Must be 18. T&Cs apply.
Klarna: Subject to financial circumstances. You must be at least 18. Credit is provided by Klarna Bank AB, which is authorised and regulated by the Swedish Financial Services Authority, with limited supervision by the Financial Conduct Authority and Prudential Regulation Authority in the UK. Registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431. If you already have a Klarna Credit account, this purchase will be added to your balance.
Pay in 30 days: The payment period is 30 days from shipment of goods. Full terms and conditions
3 Easy Payments: A third is payable on the day of purchase. The balance is paid in two equal monthly instalments over the following two months. Open to anyone with a UK registered debit or credit card.
The payment methods Pay in 30 days and 3 Easy Payments are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
Save £180.01
