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ITIL4S4

ITIL 4 Strategist Direct Plan and Improve

899.0000 2023-12-30 ITIL4S4 899.0000
100 100 100 0

ITIL 4 Strategist - Direct, plan & improve course is for anyone involved in shaping direction and strategy or developing a continually improving team. You’ll learn the skills needed to create a ‘learning and improving’ IT organization.

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  • Price

    £899.00 including VAT (was £999.00)

    Offer ends 30 June 2022

    Save £100.00
  • Course Type E-Learning
  • Course Duration 18 Hours
  • Course Access 6 Months Access
  • Awarded By Peoplecert
  • Student Discount Card All students enrolled on this course are entitled to apply for a TOTUM Pro card
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ITIL4S4

ITIL 4 Strategist - Direct, plan & improve course is for anyone involved in shaping direction and strategy or developing a continually improving team. You’ll learn the skills needed to create a ‘learning and improving’ IT organization.

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Course Description

The ITIL 4 Strategist Direct Plan and Improve module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction. It demonstrates a clear alignment between strategy and operations and how to maximise outcomes. The module equips candidates with the skills to control, influence and inspire others to work in a desired way and create effective, high performing IT and digital teams.

It is a key component of both ITIL 4 Managing Professional and ITIL 4 Strategic Leader.

It is essential that IT managers and leaders have a clear strategic direction when it comes to the management of IT/digital teams and workflows.

By studying the DPI course, you’ll learn how to encourage a culture of continual improvement, how to ensure decision making policy is placed at the right level, how to innovate while remaining compliant and you’ll increase your knowledge and skillset.

Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.

DPI is also a required module in the ITIL 4 Strategic Leader qualification.

What is included in the course? 

  • Get certified At Your Own Pace.
  • Fully Accredited.
  • 6 Months Online Access.
  • Official ITIL Foundation V4 Exam Voucher (Exam Taken Online);
  • Study Guides, Quizzes, Sample Exam and more...
  • Tutor Support.
  • 24/7 Helpdesk.

Entry Requirements

Candidates must hold the ITIL 4 Foundation and be able to demonstrate that they have undertaken accredited training before taking the DPI exam.

Bulk discounts

Bulk discounts are available on purchases of 10 or more courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 0808 175 1269 to make an enquiry.

The ITIL 4 course offered on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.
Who is this course for?

Continuous improvement manager; change manager; capacity manager; it operations manager; cloud architect; enterprise architect; service portfolio manager; service designer; risk manager; information security and compliance manager; cloud systems engineer and others

Course Assessment Process

In order to achieve your ITIL 4 qualification, you must pass the ITIL 4 Specialist High Velocity IT exam. You can take the exam online (virtually) using a service provided by PeopleCert.

When you have completed this course, you will be ready to start preparing for the ITIL 4 Specialist High Velocity IT exam. To support you with this, this eLearning course contains a practice exam that will simulate the conditions of the real thing.

This course comes with a FREE exam voucher 

Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.

Exam Details: 

Exam duration is 90 minutes, 40 questions with a 70% pass mark (28/40). Students must hold the ITIL 4 Foundation and have completed the course before requesting the exam voucher. Exam format is Closed book, multiple choice.

Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!

Requirements

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. 

Looking for more information?
What is ITSM?
ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.
What is ITIL 4?
ITIL 4 is the latest iteration of ITIL, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.
What does the ITIL certification path look like?
Students start with 'ITIL Foundation'. Passing the Foundation exam then enables them to choose modules in the 'ITIL Managing Professional' or 'ITIL Strategic Leader' streams.

After passing all intermediate modules, students can then move on to the rank of 'ITIL Master'.
How much is an ITIL certification worth?
According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.
How does ITIL work?
ITIL provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.

It also aims for resource optimization and looks to continually improve essential processes.
How can ITIL benefit businesses?
ITIL 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.

ITIL 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.
What's new with ITIL 4?
There were three major changes with the release of ITIL 4. Firstly, it is more industry and community-driven, with ITIL practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, ITIL 4 has an all-new certification path.
What other frameworks can complement ITIL?
ITIL 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.
If we haven't answered your questions, please submit a question. We are happy to help and answer any questions you might have.
Course Outline
By studying the DPI course, you’ll learn how to encourage a culture of continual improvement, how to ensure decision making policy is placed at the right level, how to innovate while remaining compliant and you’ll increase your knowledge and skillset.
 
Lessons in this course:
 
Module 1: DPI Key Concepts
  • Lesson 1 – DPI Key Terms
  • Lesson 2 – Key Concept Differentiation
Module 2 – DPI Scope, Key Principles and Methods
  • Lesson 1 – Objectives, Requirements, Decisions
  • Lesson 2 – How to Define Effective Policies, Controls, and Guidelines
Module 3 – The Role of Governance, Risk, and Compliance
  • Lesson 1 – DPI and Risk Management
  • Lesson 2 – DPI and Governance
Module 4 – Focus on Improvement
  • Lesson 1 – Creating the Context for Improvement
  • Lesson 2 – The Continual Improvement Model Part 1
  • Lesson 3 – The Continual Improvement Model Part 2
  • Lesson 4 – Assessment
  • Lesson 5 – Building a Business Case
  • Lesson 6 – Improvement Reviews and Embedding Improvement
Module 5 – Focus on Organizational Change Management
  • Lesson 1 – Introduction to OCM Part 1
  • Lesson 2 – Introduction to OCM Part 2
  • Lesson 3 – Introduction to OCM Part 3
  • Lesson 4 – OCM and Communication Part 1
  • Lesson 5 – OCM and Communication Part 2
  • Lesson 5 – Establishing Interfaces Across the Value Chain
Module 6 – DPI, Measurement and Reporting
  • Lesson 1 – Measurement and Reporting Part 1
  • Lesson 2 – Measurement and Reporting Part 2
Module 7: DPI, Value Streams and Practices
  • Lesson 1 – Differences Between Value Streams and Practices
  • Lesson 2 – Methods and Techniques Part 1
  • Lesson 3 – Methods and Techniques Part 2
  • Lesson 4 – Methods and Techniques Part 3
Module 8 – Course Recap and Exam Preparation
 
Successful completion of this course and exam provides a standalone qualification or can be counted towards ITIL 4 Managing Professional designation.
EBooks and Practice Labs

Need Practical Experience?

As a bolt-on option, we offer Practice Labs as it provides users with an online lab platform to develop their practical skills in IT technologies such as CompTIA, Microsoft, Cisco and VMWare.


In addition to the hardware you require, you also gain access to high quality practical exercises covering exam topics to help you to maximize your study time and increase your results. Practice Labs are highly effective and offer a cheaper alternative to setting up your own test environment.


You will gain unlimited access to the Practice Labs for 12 months- helping you to consolidate your learning and prepare you for work.

Gain access to our E-Book's Library

This bolt-on option will provide you with a wealth of research and reference material to help you make the most of your studies. Our e-book's library will serve as a great addition to your course material and provide massive savings in comparison to the cost of buying additional study books to support your learning.


For more information about our career advice services, contact us on 0808 175 1269 to speak with one of our friendly course advisors today.

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