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CPDCR01

Managing Conflict Online Course

14.9900 2023-12-30 CPDCR01 14.9900
100 100 100 0 Learn how to manage conflict in the workplace. https://mytrainingacademy.org.uk/pub/media/catalog/product/r/s/rsz_conflicfeatured.jpg
  • Price

    £14.99 including VAT (was £195.00)

    Offer ends 31 May 2022

    Save £180.01
  • Course Type E-Learning
  • Course Duration 3 Hours
  • Course Access 12 Months
  • Awarded By The CPD Group
  • Student Discount Card All students enrolled on this course are entitled to apply for a XO student discount card.
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CPDCR01
Learn how to manage conflict in the workplace.
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Course Description
Get work ready with our

managing conflict course

today!

This online Managing Conflict online course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. This course will provide candidates with the skills and knowledge to deal with workplace violence, how to reduce risks, how to respond to difficult situations and what should be done after an incident has occurred.

On completion of this course the learner will be able to:

  • What is conflict management
  • Recognising aggressive behaviour
  • Workplace violence and bullying
  • Escalation and triggers
  • Verbal and non-verbal communication
  • Stages of conflict management and personal safety
  • Minimising conflict and taking a positive approach
  • Responding to aggressive and threatening behaviour

Exams and Accreditation Features:

  • This course is accredited by The CPD Group
  • Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
  • An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.

Format

The Managing Conflict course is accessed through a dedicated learner portal. Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace. The course is divided into simple sections with a short quiz at the end of each to test your knowledge. Once you have progressed through each of the course sections you can complete an end of course quiz which consists of multiple choice questions based on the material that you have studied. Once you have passed the course you can download your course certificate in PDF from your learner area. If you don't pass the course first time, don't worry, you can resist the test as many times as required.

Duration and Time Limit

The Managing Conflict course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages.

Certificate

After passing the Managing Conflict course you can immediately download your certificte in PDF format, which is fully accredited by The CPD Group.

Benefits

  • Improve your career prospects.
  • Learn valuable knowledge, skills, advice and guidance to help you achieve success.
  • Study online from anywhere.
  • Study at your own pace.
  • Download and print your accredited CPD certificate on successful completion.

Learn with confidence

Book

the best managing conflict course online

with My Training Academy today.

To get started, please select the number of users you require and add the course to your shopping basket by selecting 'Add to Basket'. You will then be able to make payment using most credit and debit cards or a PayPal account.

Bulk discounts

Bulk discounts are available on purchases of 10 or more courses.

If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 0808 175 1269 to make an enquiry.

 
Who is this course for?

This course is suitable for anyone that wants to learn how to manage conflict effectively.

Our e-learning is a cost-effective and successful approach for many individuals and teams. It provides a flexible learning method, allowing candidates to schedule learning at a time that suits them and fits in with other commitments; ideal for those who find it difficult to take time away from their workplace. It also allows candidates to work at their own pace, and revisit sections of the course as often as needed, leading to a fuller understanding of all the topics covered.

In addition, there are none of the high costs of travel and accommodation associated with courses at an external venue.

Course Assessment Process

Exams and Accreditation Features:

  • This course is accredited by The CPD Group
  • Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
  • An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours
  • All evidence of learning and certification will remain on our system for your future reference.

Got a question about exams? Contact our course advisors by email or by phone on 0808 175 1269. We're happy to help!

Requirements

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Looking for more information?
What is the structure of the course?
The course is broken down into bite-sized modules. You're free to spend as much or as little time as you feel necessary on each section, simply log in and out of the course at your convenience.
Where / when can I study the course?
You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers and most tablet devices etc. so you can even study while on the move! As long as you have access to the internet, you should be able to study anywhere that's convenient.
Is there a test at the end of the course?
Once you have completed all the modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.
What if I don't pass the test?
If you don’t pass the test first time then you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.


When will I receive my certificate?
Once you have completed your test you can log in to your account and download/print your certificate any time you need it.
How long does it take to complete the course?
We estimate that the entire program is likely to take around 2-4 hours to work through initially, but you may want to allow more time to repeat some areas. You should allow an additional 30 minutes for the end of course test.
If we haven't answered your questions, please submit a question. We are happy to help and answer any questions you might have.
Course Media
Course Outline

The Conflict Resolution course is organized into the following modules:

  • Module 1: What is conflict management
  • Module 2: Recognising aggressive behaviour
  • Module 3: Workplace violence and bullying
  • Module 4: Escalation and triggers
  • Module 5: Verbal and non-verbal communication
  • Module 6: Stages of conflict management and personal safety
  • Module 7: Minimising conflict and taking a positive approach
  • Module 8: Responding to aggressive and threatening behaviour
Training Features

We are one of the leading training providers offering CPD Accredited and Certificated online training courses following the Qualifications and Credit Framework (QCF).

  •  An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.
  • The courses are responsive meaning they can be accessed on a PC, Laptop, Desktop, Mobile or tablet.
  • The course will count towards CPD hours for the process of revalidation for midwives and nurses.
  • The online nature of the courses means that they are cheaper, but do not compromise the quality.
  • We take pride in our customer service, offering dedicated Tutor Support via email, online messenger and telephone.
  • The test will be multiple choice. You can retake the test at no extra cost to improve your grade.
  • The learning can be viewed after the test for future reference.
  • The courses come complete with both online “class room” style training and downloadable documentation to aid your learning.
  • You have 12 months in which to complete the course.
  • All evidence of learning and certification will remain on our system for your future reference.
  • You are able to access training courses on a desktop, laptop, tablet or mobile device.
  • The module can be used as Induction, Awareness, Refresher and Foundation Training.
  • The course will assist in remaining compliant, getting a job, starting a career or to expand on your current learning and development.
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£195.00 £14.99

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Was £195.00 (Offer ends 31/05/2022)
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