Hospitality Courses FAQs
Are your Hospitality courses accredited?
Yes, all of our hospitality courses are certified by CPD (Continuing Professional Development) and some are even endorsed by the endorsed by the Institute of Hospitality and BIIAB. To check the accreditation of a particular course, please visit the relevant product page.
How can I get started?
Getting started with your Hospitality training couldn’t be easier! Just add your desired course(s) to your basket and check out. Once you've purchased, you'll receive a welcome email with your course login details and instructions on how to get started.
If you've purchased the course for someone else or you've purchased for multiple users, email email@example.com with the names and email addresses of your employees and you’ll be emailed a list of login details that you can distribute to your staff.
I want to purchase several courses for my employees, how do I do this?
If you are purchasing training for your team then you need to add the number of courses you require to your basket. Once you have made the purchase, email firstname.lastname@example.org with the names and email addresses of your employees and you’ll be emailed a list of login details that you can distribute to your staff.
Can I access the training material after I have completed my course?
Yes. You can use your username and password to login and review the training material even after completing the training – up to 12 months from your course start date.
If I fail the course assessment, can I do it again?
Yes. If you don’t pass, don’t worry! You can take the assessment as many times as you need with no extra charge.
When will I receive my certificate?
Providing that your training has been fully paid for, you can download an electronic, PDF copy of your certificate immediately after completing your course.
I’ve lost my certificate; how can I get another?
You can login to your training account and download a PDF replacement at any time.